Email us at : Hello@Pearlyhealth.com
FREQUENTLY ASKED QUESTIONS
  • What is Pearly?
- Pearly is a nutritionist formulated instant smoothie designed to give you the boost you need, wherever you are. We believe in putting only the purest ingredients into our products, and in turn, only the purest nutrition into our bodies.
  • How do I use Pearly?
- Liquid goes in first (cold water or any milk of your choice), then simply add the flavor of your choice. Shake it well for 20 seconds and enjoy your vitamins.
  • How much Pearly should I drink, and when?
- A sachet is only 20g and it is still a portion of vital vitamins and minerals! You can enjoy one Pearly a day, anytime, to get two to three of your recommended five daily servings of fruits and vegetables. To boost your day, we suggest either in the morning or as a quick and healthy pick-me-up later in the day.
  • What should I mix Pearly with?
- You can mix Pearly flavor with chilled water or any favorite milk.
  • Can I prepare Pearly in advance?
- Yes, just make sure to store your smoothie in the fridge. However, we recommend to enjoy them instantly.
  • How do I clean and care for my bottle?
 - The bottle should be cleaned with warm soapy water. If you cannot properly wash your bottle right away, we suggest to give it a quick rinse under the faucet and remove the lid before you store it or stack it in the sink or dishwasher.

PRODUCT

  • What are the ingredients?
- Have a look at our smoothies here (https://pearlyhealth.com/products/).
  • How are the powders made?
- As soon as possible after harvesting, the ingredients are flash-frozen and slow-dried to maintain all its nutrients. The ingredients are milled into a convenient, easy to use powder.
  • How many portions of fruit and/or vegetables is in one smoothie?
- Our smoothies have 2 to 3 portions of fruit and/or vegetables.
  • Is Pearly vegan?
- Pearly is vegan-friendly.
  • Is Pearly sweetened? Does it contain added sugars?
- There are no added sugars or sweeteners in any of our smoothies.
  • How should I store Pearly’s packets?
- Our products have a shelf like of +1 year. We recommend storing the the unopened packets in a cool and dry place. After opening an each smoothie packet, use the content immediately.
     

    RETURN POLICY, ORDERS AND SHIPPING

    • What is Pearly’s return policy?
    - Pearly boxes are fully personalized and tailor made, so we are unable to accept returns. All sales are final.
    In case you are not satisfied with any products ordered on our sites for any reason aside from damage, please contact us within five days of the date you received the order. Depending on the circumstances, we may, in our sole discretion, replace the product at our expense. We may ask you to provide evidence before we provide you a replacement.
    • Where does Pearly ship to?
    - All over Europe.
    • When will my order arrive?
    - We ship within 5 business days of purchase and usually arrive within 4-7 business days.
    • Can I skip my next order?
    - Yes. You can skip an order anytime from your account. Select "subscriptions" to manage your upcoming subscription orders.
    • How do I manage my membership?
    - Login to your account to manage your subscription membership. You’re in control. Rush, snooze, or cancel anytime.
    • Where is Pearly made? Where do you ship from?
    - Pearly is made in Europe and ships globally from our center in Geneva, Switzerland.

    STORAGE

    • How should I store Pearly’s packets?
    - Our products have a shelf like of +1 year. We recommend storing the the unopened packets in a cool and dry place. After opening an each smoothie packet, use the content immediately.
    • How can I partner with Pearly?
    Email us at hello@pearlyhealth.com